Contact Us

We'd love to hear from you! Whether you have a question about your order, want to discuss a personalised kit, or just want to say hello — we're here to help.

Get in touch

Email: hello@mc-lou.com

We aim to respond to all enquiries within 24–48 hours, Monday to Friday.

Order enquiries

For questions about an existing order please include your order number in your message so we can help you as quickly as possible.

Custom orders

Looking for a specific theme or personalisation? We love bringing your vision to life. Drop us an email and let's chat!

Follow us

Come and find us on Instagram @mcloustore for party inspiration, behind the scenes content and exclusive offers.

Based in

United Kingdom 🇬🇧